Ice Insurance is by far the best. Jake truly cares about people - like, actually really cares. He wants to get people the insurance they need for their specific situation, freely sharing his time, knowledge, and wisdom without expectation. I have small business and personal policies through Ice Insurance. Jake got to know my business as I was starting it up and made sure that I was covered so that when a business claim arose, I felt confident that I had the coverage I needed so I didn't have to worry. And he walked me through the process every step of the way so I felt supported and informed. And since he recognized that family is an important piece of the puzzle to discuss when starting a small business, he already knew our situation when we asked about personal policies.
Jake and his staff are super responsive and they anticipate my needs, getting me the necessary information and guiding me through things to make it all easy. Not only that, but Jake makes sure he checks in proactively every once in a while to catch up and offer help as needed.
Ice Insurance has my highest recommendation.
Wow-great customer service and always very responsive! When my rates went up, they reached out to me to discuss. Very different than past experiences of just getting a bill in the mail. They are paying attention to my coverage and being proactive. I would highly recommend this company. I have been using them for many years and have always been happy with the level of service.
My wife and I, recently purchased a new home and needed a comprehensive look at our insurance portfolio. Ice Insurance Agency came highly recommended. During our initial call, we were greeted with a full assessment of our needs. They outlined the possibilities and gave their suggestions, but also gave us the opportunity to review and make the best decisions for our family. They were extremely responsive, and were with us every step of the way with our mortgage company. We will use them for all of our needs thanks to Jake and his team.
I have spoken with Maria, Amber, and Michelle with ICE. They are all extremely proactive and helped my girlfriend and I save a lot of money on insurance. They will make sure they find the best policy for you. Give them a call, you will not regret it!
I’ve never had a better experience with insurance.
I first contacted a very well known insurance company. The process of getting home coverage was painful. I didn’t have all the answers needed at my fingertips and it took over an hour on the phone to set up a policy I didn’t even feel confident in.
And then a friend recommended Jake Ice. Wow! He took care of absolutely every detail, from pulling up my new home’s info to coordinating with my HOA, to make sure every stone was unturned. And he did it all on an extreme timeline.
He explained all about the coverage and worked to make sure I didn’t go beyond what was needed, while still being covered from every angle.
So easy to work with. His staff are great too. Highly recommend!
We are committed to providing clients with the highest quality insurance plans available combined with some of the lowest possible rates. Whether you are shopping for auto insurance, home insurance, life or business insurance, we can help you obtain the best coverage available with the lowest rate possible.
All of us at Ice Insurance Agency, LLC truly value the long term relationship with our clients, and are proud to give families, individuals and businesses the personal attention required when it matters most. When claims arise, we realize that it can be very stressful and will do everything possible to assure timely and complete recovery.